Open doors and windows
Ventilate the property if it is safe to do so.
Leave the property if needed, open doors and windows, avoid flames and electrical switches, and call the National Gas Emergency Service immediately on 0800 111 999. Do not use this page to delay an emergency call.
GAS ESCAPE FINDING · NOTTINGHAM
Once an active gas emergency has been made safe, Progas Heating and Plumbing Services Ltd can inspect gas pipework, boilers, cookers, hobs and appliance connections to help identify the source of a suspected gas escape or safety concern.
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WHAT IS GAS ESCAPE FINDING?
Gas escape finding is the inspection of a gas system to identify the possible source of a suspected leak or unsafe condition. The concern may involve gas pipework, a boiler, cooker, hob, fitting, valve or appliance connection.
We assess the relevant parts of the installation, explain what we find in plain English and recommend the safest practical next step.
WHAT TO DO IF YOU SMELL GAS
Ventilate the property if it is safe to do so.
Do not smoke, light flames or use electrical switches.
Use the emergency control valve only if you know it is safe to do so.
Contact the National Gas Emergency Service before arranging follow-up work.
WHEN TO ARRANGE A FOLLOW-UP INSPECTION
WHAT WE MAY CHECK
The exact checks depend on the property, appliance type and the information provided by the emergency service or occupier.
Understanding what happened, which appliance is involved and whether the gas supply was isolated.
Reviewing relevant pipework, fittings, joints and valves for signs of damage or unsafe conditions.
Inspecting suitable boiler, cooker, hob and domestic-appliance connections.
Checking the visible boiler area, gas connection and nearby pipework where appropriate.
Assessing the visible setup, fittings and connection points around cooking appliances.
Using appropriate checks to assess the reported concern and guide the next step.
Explaining whether isolation, repair, replacement or further specialist action is needed.
BOILER GAS CONCERNS
A concern near a boiler may involve the appliance, gas valve, connection or nearby pipework. We assess the appropriate visible areas and explain the required next step.
COOKERS, HOBS & PIPEWORK
Cookers and hobs must be safely connected. After emergency steps, we can inspect relevant visible connections, fittings and appliance areas.
AFTER AN EMERGENCY CALLOUT
The National Gas Emergency Service may isolate the supply or make an appliance safe. A qualified Gas Safe engineer may then need to investigate why this happened and complete suitable repair work before normal gas use can resume.
LANDLORDS & PROPERTY MANAGERS
If a tenant reports a gas smell or a gas-safety concern, landlords must treat it seriously. After emergency steps have been followed, Progas can assist with follow-up inspections, pipework checks, boiler and cooker concerns, CP12-related support and repair recommendations.
Clear communication and prompt action can help protect tenants and support a safe property.
Focused on investigating the likely source of a suspected gas leak or unsafe gas concern after the emergency situation has been made safe.
Focused on urgent repair work after the issue has been identified and it is safe for a Gas Safe engineer to work on the installation.
OUR PROCESS
Let us know whether there is a current smell of gas, an emergency-service visit or an isolated supply.
For any active gas smell, we will direct you to call 0800 111 999 before an appointment.
Once it is safe to proceed, a Gas Safe engineer can inspect relevant appliances and pipework.
We explain what has been found and what it means for the installation.
We advise on suitable repair work or further actions needed to restore safe use.
WHY PROGAS
FOLLOW-UP GAS ESCAPE FINDING IN NOTTINGHAM
Once the emergency has been made safe, contact Progas Heating and Plumbing Services Ltd for follow-up inspection and advice.
GAS ESCAPE FINDING FAQs
Open doors and windows, avoid flames and electrical switches, leave the property if needed and call the National Gas Emergency Service on 0800 111 999 immediately.
For an active gas smell or suspected live leak, call 0800 111 999 first. Once the emergency service has made the property safe, Progas can provide follow-up inspection and repair advice.
Yes. Gas escape finding and any related gas work should be handled by an appropriately qualified Gas Safe registered engineer.
Yes. A gas concern may involve an appliance, gas connection, valve, fitting or nearby pipework. Follow emergency guidance before arranging any inspection.
Do not turn it back on yourself. A Gas Safe engineer may need to inspect the installation and complete required repairs before gas can be used again.
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